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Telecommunication Policy Overview in Netherlands

Regulatory Agency | Regulation | Broadband Market and Major Player | National Broadband Strategy

Regulatory Agency

Independent Postal and Telecommunication Authority (OPTA) (Dutch):
OPTA promotes competition, encourages innovation and protects consumers in telecom markets. OPTA also issues licenses for telecom operators, sets interconnection prices for providers and end-users’, and solve disputes between telecom carriers.

Radiocommunications Agency Netherlands (Agentschap Telecom) (Dutch):
Radiocommunications Agency Netherlands is responsible for obtaining and allocating frequency space and monitoring its use.

Dutch Media Authority (Commissariaat voor de Media) (Dutch):
Dutch Media Authority upholds the rules which are formulated in the Dutch Media Act as well as in the regulations based on this act for example the Media Decree.

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Telecommunication Act 2004:
Dutch Telecommunication Act entered into force in December 1998. The Dutch government adopted the EC Electronic Communications Framework (IRIS 2002-3:4) and amended the Act in 2004. Major modifications include:
1) adoption of electronic communications in various fields;
2) expansion of OPTC’s authority in rule making;
3) improvement of consumer protection, anti-spam regulations, application of competition law;
4) single framework applies to all kinds of electronic communication networks including cable TV networks. The revised Act entered into force on May 19, 2004.

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Broadband Market and Major Player

According to OPTA’s 2009 Annual Report, the number of broadband connections in Netherlands reached six million in 2009, approximately 35% of all population. In June 2009, DSL accounted for 60.3% of these broadband connections, cable for 37.4% and fiber optics for 2.3%. The number of fiber-optic Internet users is still limited; Glass Heart Reggefiber is the largest provider deploying the networks.

Major Digital Subscribe Line (DSL) service providers:

Major cable Internet providers:

Mobile broadband service providers include:

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National Broadband Strategy

National Broadband StrategyYearGoal and Objective
Holland BroadbandLand (Nederland BreedbandLand)2004-20101) Netherlands should achieve the highest broadband penetration rates in the world by 2010 with connection speeds of 10Mbps extending to both rural and urban areas.
2) Create an e-Norm Task Force with industry players to establish a reference model for broadband technology.
3) Develop a new convening group, Nederland BreedbandLand, to develop a platform for knowledge sharing in the Dutch “kennisbank”(knowledge bank) model.
4) Development and application of next generation broadband services and applications in the private and public domain.

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